“We’ve never had as many problems as with Tesla” (Tofik Ohoudi) Faulty vehicles, incorrect odometer readings and poor service: for one of Tesla’s biggest Dutch customers, enough is enough. Bios-Groep, which uses around 70 Tesla cars as taxis at Schiphol Airport, is now demanding compensation for damages. read more
Traders are required to provide an easily accessible link to the website of the online dispute resolution platform. This applies to all vendors who conclude B2C sales contracts and/or B2C service contracts by electronic means. read more
Involving relatively little effort and reasonable cost, email is still the medium used by advertisers such as agencies, online retailers and service providers to keep a variety of existing customers up to date about their products and services. An advertiser can also maximise reach, for example by using public directories, crawling or purchasing email addresses ... read more